Instructional Support Specialist

Posted: 07/07/2025

Instructional Support Specialist
Online Education & Individual Studies
 
Responsibilities: Provides instructional support services for online students, faculty, and Instructional Development (ID) team; assists faculty with accessible content creation/editing and emerging online learning technologies; assists with digital video recording creation, management, captioning, audio descriptions, and transcripts; supports online faculty with content creation and technologies for online education, including assisting with webinars, Learning Tools Interoperability (LTI) integrations with Blackboard Ultra, and Open Educational Resources (OER content); collaborates with online faculty to design, develop, and edit instructional materials for online classes as assigned; and stays abreast of emerging technologies, including Artificial Intelligence (AI), OER, Lightboards, educational applications, and digital accessibility checkers, to support growth and digital accessibility compliance in online education courses. ?

Qualifications: At least a bachelor's degree in education or related field plus at least two years of online instructional development and/or course design at the college/university level; practitioner-level experience with digital accessibility remediation and compliance; experience with Universal Design for Learning (UDL) practices; strong project management and organizational skills; excellent written and verbal communication and customer service skills; and excellent team-based, collaborative interpersonal skills required. Master’s degree in curriculum and instruction, educational technology, instructional design, or related field; certificate in digital accessibility compliance; certificate in Universal Design for Learning; teaching experience in a higher education online environment; and familiarity with Quality Matters (QM) Rubric Standards and QM certification preferred.

Application Instructions: All application materials received by August 1, 2025, will be given full consideration. To apply for this position, please click on “Apply” and complete the Employment Application. The following materials must be attached when applying:
1) Resume
2) Cover Letter

You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email
careers-support@uni.edu or call 319-273-2422.

UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, gender identity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law.
 
The University offers an excellent benefits package including a vacation plan, employer sponsored retirement plans, health and dental insurance, and life and disability insurance. Benefits package details can be viewed at https://careers.uni.edu/benefits. Application materials received by 8/1/2025 will be given first consideration. For more information or to apply, visit https://careers.uni.edu/. Criminal and other relevant background checks required. UNI is a tobacco free campus.

Type of Employment: Full-Time

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