Optometric Patient Care Coordinator

Customer Services Healthcare *Premium Job Posting

Private eye care practice seeking a Patient Care Coordinator for a fast-paced front office role. Paid training provided. No weekends. This role is central to creating a smooth, welcoming patient experience from check-in to follow-up scheduling.

What you’ll do

  • Greet and check in/out patients in a professional, friendly manner
  • Schedule and manage appointments in an optometry clinic setting
  • Answer phones and assist with patient questions
  • Verify insurance and support basic administrative workflows
  • Coordinate with clinical team to ensure smooth patient flow

What makes someone successful here?
You will thrive in this role if you:

  • Naturally slow down to listen and help patients understand their care
  • Stay calm and organized in a busy, fast-moving environment
  • Communicate clearly and respectfully with patients and teammates
  • Step in to help the team when things get busy
  • Take pride in accuracy, follow-through, and patient experience

This may NOT be a good fit if you prefer:

  • A slow-paced or low-interaction work environment
  • Working independently with minimal teamwork
  • Strictly repetitive tasks without variation in the day
  • Avoiding patient communication or problem-solving

Additional Role Details

  • Full-time position
  • Paid training provided
  • Competitive compensation based on experience
  • Supportive team environment focused on patient care

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Medical scheduling: 1 year (Preferred)
  • Insurance verification: 1 year (Preferred)
  • Medical sales: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)

Work Location: In person

Additional Info

Job Type : Full-Time

Education Level : Not Applicable

Experience Level : Not Applicable

Job Function : Customer Service

How To Apply : Submit brief cover letter and resume to andrea@advanedfamilyeyecare.com

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