Primary Function: Provides leadership and oversight of mail and information desk operations within University Housing, supporting residential, summer, and conference programs; supervises and develops student staff, including summer Resident Assistants; responsible for budget development, fiscal oversight, and monitoring financial processes for Redeker Center and Towers Center operations; coordinates and supports conference operations, including planning, service delivery, and ongoing client communication for programs with significant revenue impact; recruits, selects, trains, schedules, and evaluates staff; serves as a rotating on-call operational resource for Residence Life Coordinators; and provides guidance related to emergency response and protocol.

Required Qualifications: Bachelor’s degree; at least one year of experience in a student life related field; supervision experience; and strong written and oral communication, administrative and organizational skills required. University residence hall leadership experience, including on-call emergency response experience; and skill in utilizing computer software and online systems preferred. Occasional work outside of normal work hours, including nights and weekends, will be necessary.

Application Instructions: All application materials received by June 24, 2026, will be given full consideration. To apply for this position, please click on “Apply” and complete the Employment Application. The following materials must be attached when applying:
1) Resume
2) Cover Letter

You will have the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email careers-support@uni.edu or call 319-273-2422.

UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or on any other basis protected by federal and/or state law.

The University offers an excellent benefits package including a vacation plan, employer sponsored retirement plans, health and dental insurance, and life and disability insurance. Benefits package details can be viewed at https://careers.uni.edu/benefits. Application materials received by 06/24/2026 will be given first consideration. For more information or to apply, visit https://careers.uni.edu/. Criminal and other relevant background checks required. UNI is a tobacco free campus.