The Executive Director is based in Mason City and a key leadership role responsible for overseeing the strategic direction, operational management, and programmatic success of the organization within the designated region. Reporting directly to the CEO, the Executive Director ensures alignment with the organization’s mission, values, and goals while fostering strong community relationships, managing regional staff, and driving impact through effective program delivery and resource development.

Key Roles & Responsibilities

LMA     |     Key Relationships    |     Culture     |     High Level Problem Solving

What You Will Do:

• Lead, manage, and hold people accountable.
• Participate with agency leadership in developing a vision and strategic plan to guide the organization.
• Identify, assess, and inform the Board of Directors of internal and external issues that affect the organization.
• Advocate for the needs of victims of domestic violence, sexual assault and homelessness on the local, state and national level.
• Establish good working relationships and collaborative arrangements with individuals, community groups, funding organizations, politicians, and other organizations to help achieve the goals of the organization.
• Plan, implement, and evaluate agency strategic plan, to meet annual goals and objectives.
• Represent agency at state / regional professional conferences, coalition meetings, interagency meetings, and community meetings as needed.
• Oversee agency core values and culture to ensure a positive work environment.
• Research latest trends in programming to help develop new efficient ways to serve the populations.
• Work to solve challenges and problems facing Friends of the Family.

How You Will Succeed:

• People First- When you exhibit people first, you show genuine care/concern for the well-being and success of others and act accordingly to support/uplift them.
• Discover & Do- When you exhibit discover and do, you take action to solve problems, improve functionality and make things happen.
• Equity and Inclusion- When you exhibit equity and inclusion you foster an environment where all people feel welcome, valued and that they can contribute their unique talents and experiences.
• Grit - When you exhibit grit you work to achieve excellence and continuously improve, even in the face of challenges and adversity.
• Understand, align with and practice under the following philosophies/models: Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter.
• Believe in our 10-year vision: Everyone has a home.
• Believe in our mission: We are ending homelessness by leading with the Housing First approach, driving systemic change through strong community partnerships, and providing individualized support that prioritizes client choice.
• Understand the 6 components of the Entrepreneurial Operating System (EOS).

Job Qualification and Competencies:

• Must demonstrate ability to organize, prioritize and plan work to meet deadlines.
• Ability to drive conflict and open conversation throughout the organization. 
• Ensure confidentiality is in place for all people FOF serves.
• Bachelor’s degree in human services, public administration, business leadership or comparable education and experience. 
• Previous experience in the following preferred: victim services, homelessness, or EOS.
• Ability to travel throughout the FOF service area to provide in-person outreach services and to other locations within the state as necessary for training purposes.
• Ability to pass state, federal, and child abuse background checks.