Primary Function: Manages all related functions of ticketing for UNI Athletics; develops and executes event creation, programs, and maintains the ticketing system; oversees event management, ticket printing and distribution; assists with management and fulfillment of select annual giving benefits within ticketing system; supervises part-time and student ticketing staff; provides sales, financial and other ticketing data reports; assists in the resolution of customer relation issues; and assists with management of other venues and events when necessary.

Qualifications: Bachelor’s degree; at least two years of box office management; and supervision experience required. Bachelor’s degree in Sports Management/Administration or related field; athletic box office experience; strong working knowledge of the Paciolan computerized ticketing system and PacFund; proficiency with Google and Microsoft Office applications, including Excel; ability to meet stringent deadlines and budget requirements; strong leadership, interpersonal and customer service skills; and ability to exercise independent judgment and initiative to resolve customer and public relations issues preferred.

Non-standard work hours, including evenings, weekends and holidays will be necessary. Must abide by the rules of the NCAA, the Missouri Valley Conference, the Missouri Valley Football Conference, the Big 12 Conference and the University of Northern Iowa.

Application Instructions: All application materials received by January 26, 2026, will be given full consideration. To apply for this position, please click on “Apply” and complete the Employment Application. The following materials must be attached when applying:
1) Resume
2) Cover Letter

You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email careers-support@uni.edu or call 319-273-2422.

UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or on any other basis protected by federal and/or state law.

The University offers an excellent benefits package including a vacation plan, employer sponsored retirement plans, health and dental insurance, and life and disability insurance. Benefits package details can be viewed at https://careers.uni.edu/benefits. Application materials received by 01/26/2026 will be given first consideration. For more information or to apply, visit https://careers.uni.edu/. Criminal and other relevant background checks are required. UNI is a tobacco free campus.