Travel Advisor

Posted: 06/02/2024

Humble Travel, a full-service travel agency in Cedar Falls, IA is looking for a passionate and dynamic individual with strong communication skills and travel experience to fill our role of travel advisor. A successful candidate will understand the needs of our customers and work closely with them to create personalized itineraries. Must have organizational thinking skills, expertise with Microsoft Office, and an understanding of the travel industry. A good candidate will have a willingness to learn new functions and to enhance existing skills, patience, and flexibility, and can multitask. Regular, dependable attendance and punctuality are required. Office duties may include: • Offer advice to clients on destinations. • Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client’s point of contact as the event approaches. • Research fare and schedule information. • Describe trips to clients and give details on any documents required, such as passports or visas. • Make alternative arrangements if changes arise before or during the trip. • Provide any and all relevant information, brochures and publications (guides, local customs, maps, regulations, events) to travelers. • Invoice client reservations • Provide client with final travel documents • Familiarity with domestic and foreign travel destinations • Time management skills • Customer service and sales skills • Organization skills • Ability to work independently • Communication skills Training will be provided for learning the global distribution system (GDS), booking portals and client relationship management (CRM) software.

Type of Employment: Full-Time