Program Manager

Posted: 10/27/2022

This is working at EPI – connecting people, creating opportunities, and nurturing growth.

Exceptional Persons, Inc. (EPI) is a FIVE-TIME recipient of the Employer of Choice designation. Employees nominate organizations in the Cedar Valley for this honor.


Join us! We have a full-time opportunity on 1st shift available for people looking to make a difference in the lives of persons with disabilities.


Working for EPI has its benefits. Many benefits.

Full benefits are offered for full-time positions (30+ hours/week

  • Health, dental, vision, and life insurance plans (even pet insurance!)
  • Generous paid time off (vacation, sick, and personal time offered)
  • 401(k)* employer match up to 6% (also available to part-time employees) and flex spending plan
  • Employee Assistance Program with access to free counseling, legal, financial and elder care consultation
  • Paid training
  • Immediate employee discounts (vehicle repair, gym memberships, and more!)


This is what you'll get to do. Real career. Real purpose.

  • Identify and monitor safety issues within the person’s served home.
  • Support and closely coordinate behavioral health services with the person’s served psychiatric team.
  • Monitor DSPs to evaluate correct administration of medications and treatments is occurring as prescribed and in accordance with medication manager regulations along with agency policy and procedures. Review/investigate any medication errors and follow agency policy and procedure for proper coaching and/or disciplinary action needed.
  • Direct provision of first aid and arrangement of emergency medical appointments/care when necessary.
  • Ensure fire and emergency drills are scheduled, completed and documented as required by agency policies and procedures.
  • Coordinate and facilitate annual planning meetings with persons served.
  • Facilitate changes to the ISP when needed for persons served who are making progress quickly or for those who are not recovering as expected.
  • Assist with the ongoing development of services based on the needs of the persons served – including intake and referral process, securing housing and assuring the appropriate level of support.
  • Ensure services emphasize evidence-based and emerging best practices to produce outcomes congruent with personal recovery and needs of each of the persons served.
  • Advocate for persons served in the community while maintaining open communication, both written and oral.
  • Assist persons served with activities of daily living, physical health-care and maintenance tasks, etc. as needed.
  • Teach and coach DSPs in the most effective approaches to achieve direct support competencies. Align them with appropriate trainings applicable to their intellectual disability, mental illness and/or brain injury: and best practices when working with persons served who experience symptoms of mental illness or who are survivors of a brain injury.
  • Coordinate, schedule and document DSP participation and performance in orientation and in-service trainings and completion of other alternative self-directed learning and development.
  • Observe and solicit feedback from DSPs, persons served and their families regarding training needs and desired opportunities.


As a Program Manager you will experience personal GROWTH opportunities through career advancement and CONNECT to a community that leads a greater PURPOSE.


Here's what we're looking for. What are you waiting for? Apply today!

  • Must be 18 years of age or older.
  • Ability to coordinate and provide oversight for multiple sites providing services to person served with Intellectual Disabilities, Serious Mental Illness (SMI) or Brain Injury (BI) through: demonstrated supervisory and leadership skills, budgetary management skills and ability to develop, organize and coordinate activities related to the persons served and organizational goals.
  • Ability to manage multiple tasks.
  • Ability to work effectively with people.
  • Demonstrated ability to represent the organization and the persons served in a professional manner: exemplary written documentation, clear and professional verbal communication and ability to work effectively with internal and external stakeholders.
  • Ability to communicate professionally utilizing clinical language.
  • Knowledgeable of community resources, information and referral practices and problem-solving techniques to best assist persons served.
  • Ability to work flexible hours including mornings, evenings and weekends.
  • Ability to travel in order to participate in events, training sessions and meetings throughout the region and state.
  • On-Call supervisor responsibility will be determined by the Program Director.
  • Demonstrated ability to communicate effectively, both orally and in writing. 
  • Ability to speak, read and write in English. 
  • This position requires a valid driver’s license, reliable vehicle, good driving record, and current vehicle insurance coverage, which meet the specified requirements of EPI’s Driving Policy.



  • Bachelor’s Degree in Human Services or related field.
  • Three (3) years of experience in developing, coordinating and delivery of disability services or equivalent. Equivalency may be established through a combination of work experience and training.
  • This position requires a valid driver's license, and the ability to pass an extensive background check, including checks of the Dependent Adult and Child Abuse registries, the Sex Offender registry, and a criminal history check.


Post job offer drug screen required. 

EPI is an equal opportunity employer.

Real Career!  Real Purpose!

Type of Employment: Full-Time

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