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Automotive Service Technician

Posted: 01/19/2023

Bill Colwell Ford is currently looking for a motivated individual to join our team at our growing, state-of-the-art facility complete with air conditioning and advanced scheduling software. We work hard to make our customers happy by providing high-quality and prompt service on their vehicles. Our service technicians play a crucial role in customer satisfaction by solving problems and preventing future difficulties for customer vehicles.

As a technician, you will be responsible for resolving problems presenting in a variety of vehicles by checking any customer vehicle concerns, accurately prescribing correct repair actions, and promptly delivering the required service.

Why Bill Colwell Ford? With over 1,000 appointments a month, and a 95% show rate on those appointments, job security is never in question! We also offer modern, climate-controlled shops, the best tools and equipment, and great benefits with top pay! Whether you're looking for a better quality of life or room for growth, you belong with Bill Colwell Ford!

Full-Time Benefits

  • Health insurance with multiple plan options
  • Health savings account (HSA)
  • Dental insurance
  • 401(k) with company match
  • Long-term and short-term disability
  • Life insurance
  • Flex spending account
  • Paid time off
  • Consistent schedule
  • Paid holidays
  • Paid training
  • Competitive pay with performance-based benefits
  • Uniforms provided
  • Continued education, manufacturer hands-on & web based training
  • Employee discounts on new and preowned vehicle purchases, parts, and service
  • State-of-the-art, brand-new facilities with air-conditioning & new equipment
  • Separate employee breakroom with kitchen

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Fill out all forms and inspection sheets properly, noting any concerns
  • Communicate with service advisors on any issues or concerns that arise
  • Ensure high quality service is provided to every customer
  • Stay up to date with Ford Technician Training and anything required by the dealership
  • Maintain a clean, organized, and professional working environment
  • Generate pride and commitment within the Service Department that creates a team atmosphere both within the Service Department and across other departments

Qualifications

  • Experienced automotive knowledge and understanding
    • Preference for Ford Motor Company training, but will accept other manufacturer training
  • Strong focus on quality and customer satisfaction
  • Solid communication skills both written and verbal
  • Ability to work independently and effectively work with a team
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Basic computer competence
  • Clean driving record and valid driver’s license

We are a family owned and operated Ford automotive dealership in Hudson, Iowa, (just outside of Waterloo/Cedar Falls) that has been serving the Cedar Valley for over 35 years. We believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Type of Employment: Full-Time

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