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Information Technology Specialist

Information Technology Specialist
University Advancement
 
Responds to system-related inquiries and help desk calls; maintains and troubleshoots Advancement division computer systems; analyzes and diagnoses computer hardware, software, and network communication problems for a variety of computer users; develops and makes recommendations on new strategies and IT procedures to increase efficiency, enhances workflow and improve client satisfaction within the Advancement division; investigates the feasibility of proposed projects; and assists with and/or performs interviewing, hiring, training, scheduling, evaluating, disciplining and promoting student employees.

Bachelor’s degree; at least three years of experience supporting end users and supporting client devices in an enterprise-like environment; working knowledge of Adobe Creative Cloud applications, Project Management concepts and processes; demonstrated experience with Cloud computing services, specifically setting up, migration, maintaining and securing; demonstrated excellence in technical writing skills and the ability to communicate technical specifications with stakeholders in a non-technical way; working knowledge of inventory management of IT assets and licensing; working knowledge of workstation security concepts and remediation operations; and knowledge in troubleshooting technical issues on mobile devices required. Student experience will be considered. Bachelor’s degree in an Information Technology related field; experience with Office365, Amazon AWS, Microsoft Azure and Google Cloud Computing services; Cloud based certifications such as AWS Certified Solutions Architect – Professional (Amazon Web Services), Certificate of Cloud Security Knowledge, Microsoft Cloud Certifications, Salesforce Certifications or VMware Certified Professional; basic knowledge of networking; and knowledge of audio/video equipment preferred.

Criminal and other relevant background checks required. UNI actively seeks to enhance diversity and is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, race, religion, sex, sexual orientation, protected veteran status, or any other basis protected by federal and/or state law.

The University offers an excellent benefits package including a vacation plan, employer sponsored retirement plans, health and dental insurance, and life and disability insurance. Application materials received by February 22, 2020 will be given first consideration. For more information or to apply, visit
http://jobs.uni.edu.
 
UNI is a tobacco free campus.

Type of Employment: Full-Time