CRM Support Specialist - Admissions
CRM Support Specialist
Office of Admissions
Office of Admissions
Impact & Responsibilities: Supports the Office of Admissions and Enrollment Management with reporting needs for the Constituent Relationship Management (CRM) Salesforce and Marketing Cloud; assists in the design and maintenance of recruitment and admission queries, reports, and dashboards; contributes to strategies, implementation, and content delivery of segmented and personalized communication to prospective students and families; builds and updates FormAssembly forms that integrate with Salesforce and responsible for related data entry and validation; troubleshoots data integration issues and preps files to be uploaded into Salesforce; collaborates with admissions counselors, campus visit team, and other campus recruitment partners to ensure quality data entry processes; assesses training needs and trains team members on all areas of CRM that contribute to the day-to-day recruitment functions; and provides back up support for other admissions related systems and manages tasks through project management software.
Requirements: Bachelor's degree; at least one year of experience in a higher education setting; experience with student information systems, CRM, and related computer applications and systems; and strong oral and written communication skills.
Student experience will be considered.
UNI actively seeks to enhance diversity and is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, gender identity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law.
The University offers an excellent benefits package including a vacation plan, employer sponsored retirement plans, health and dental insurance, and life and disability insurance. Benefits package details can be viewed at uni.edu/jobs/why. Application materials received by Tuesday, November 7th will be given first consideration. For more information or to apply, visit http://jobs.uni.edu. Criminal and other relevant background checks required. UNI is a tobacco free campus.
Type of Employment: Full-Time
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