MENU

Application Administrator I

CBE Companies is looking for an individual to be a part of our Application Administration team in our Information Technology department focusing on implementation, integration, and support of Finance and HR related applications. Responsibilities would comprise a variety of tasks including providing support for one or more existing software applications. This includes application issues analysis/resolution, configuration, managing security/permissions, and providing assistance to users; understanding of the workflow and process requirements of business units related to applications.

Qualified candidates must be able to work in a fast-paced, team environment and possess the following skills: Must be self-motivated and take initiative in performing tasks with excellent verbal and written communication skills, professionalism, detail-oriented, excellent organizational skills. Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods with a strong desire to find resolutions. Proficiency in SQL scripting and Microsoft Office applications as well as experience with workload automation tools and SAS Institute's Enterprise Guide, JMP scripting language preferred. Candidates must possess a welcoming attitude with our employees, have utmost adherence to our Core Values, and have excellent customer service skills.

This position can be a remote position for the right candidate.  Travel to our corporate office in Cedar Falls, IA will be required periodically.

 

DUTIES AND RESPONSIBILITIES 

• Serve as the key contact for assigned applications. Stay current with all application upgrades and enhancements. Work with vendors and internal technical teams to resolve issues, install and test upgrades and customizations.

• Responsible for maintenance, administration and configuration of assigned applications.

• Work with process owners to learn their processes and how they are applied within the supported applications.

• Develop, implement new configurations, customizations and recommend solutions based on the needs of the process owners.

• Monitor assigned systems and applications performance to maintain agreed upon performance metrics, including health, usage and overall compliance. Recommend steps to improve performance when necessary.

• Troubleshoot assigned applications problems; find resolution and/or recommending customizations to management.

• Assist with strategic initiatives and roadmap of assigned applications.

• Develop systems integrations and process automation, including workflow development and configuration.

• Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms

• Performs promotion of code from development and test systems to production

• Working with Security, Infrastructure and Technical Services teams, manages the integrity of security design and systems, ensures proper integration of the environment with other applications and systems including the implementation of backup and recovery processes. 

• Create and update technical and functional documentation such as operational procedures, report requirement documents, training materials, etc.

• Provide Tier 2 applications support in the areas of their responsibility

• Provides technical guidance and training for users of the applications

• Provide assigned applications support cross-training to other Application Administrator team members

• Assist with research and recommendation on new system solutions (software and hardware) in the areas of your applications responsibility

• Provide input to application/infrastructure requirements and scalability

• Provide requests and assignments status reports to management.

• Ensure data integrity, reliability, efficiency and confidentiality of data

• Establish and maintain good working relationships with internal departments as well as 3rd party vendors and hosting providers.

• Taking initiative with 3rd party vendor and hosting providers to escalate and resolve application issues to minimize any business impact.

• Ability to effectively interface with technical and nontechnical staff at all organizational levels.

• Gain a clear understanding of all CBE corporate policies and procedures. Review and understand all Standard Operating Procedures (SOP’s.)

• Ability to take initiative and complete assignments, after initial direction, to completion.

• Perform other position-related duties as assigned.

• The Company reserves the right to change or assign other duties to this position as appropriate.

• Must be able to perform the essential job duties of the position.  Reasonable accommodations will be provided to qualified individuals with disabilities. 

• Must be able to remain in a stationary seated position up to 85% of the work shift.  

• Must be able to occasionally move about inside the office to access office machinery, file cabinets or attend meetings.

• Must be able to operate a computer and other office productivity machinery, such as a calculator, copy machine, printer, scanner, fax machine.

• Must be able to exchange accurate information with co-workers, consumers and/or clients or vendors who have work related inquiries.

• The Company reserves the right to change or assign other duties to this position as appropriate.

• Must be able to perform the essential job duties of the position.  Reasonable accommodations will be provided to qualified individuals with disabilities. 

    o Must be able to remain in a stationary seated position up to 85% of the work shift.  

    o Must be able to occasionally move about inside the office to access office machinery, file     cabinets or attend meetings.

    o Must be able to operate a computer and other office productivity machinery, such as a     calculator, copy machine, printer, scanner, fax machine.

    o Must be able to exchange accurate information with co-workers, consumers and/or clients or     vendors who have work related inquiries.

    o Must be able to communicate with consumers and maintain compliance with all federal, state     and local laws, rules and regulations.

    o Must be able to communicate with consumers and maintain compliance with corporate     objectives and standard operating procedures.
 

Required Skills:

System analysis, problem solving and systemic process improvement skills
Proficiency in SQL scripting
Strong computer skills, including the use of enterprise-wide accounting and management systems, Microsoft Office Suite (with an emphasis on Excel) and HRIS
Exposure to software development methodologies
Knowledge of infrastructure in support of networked servers and storage
Ability to deal with complex challenges independently and collaboratively with team members

Required Experience:

Four-year degree in computer information systems, business/accounting, or equivalent
System analysis experience, problem solving, and systemic process improvement skills
Working knowledge of workflow automation tools used for managing data flows
Knowledge of reporting and scripting tools, preferably in a Microsoft SQL environment
Exposure to software development methodologies
Knowledge of infrastructure in support of networking servers and storage
Ability to deal with complex challenges independently and collaboratively with team members
You must be able to obtain government clearance after hire.
US Citizenship is required by the US government in order to obtain government clearance.

 

CBE Companies is an Equal Opportunity/Affirmative Action Employer. CBE Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender (including gender identity and transgender status), genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state, and local laws. 

Background check and drug testing required.

Type of Employment: Full-Time

Premium Job Posting (contact for more information): Premium Job Posting