Director of Resident Relations

Posted: 06/02/2022

Are you self driven and enjoy surrounding yourself around others? Do you find yourself to be organized and exceptional at building relationships? If so, Western Home Communities is seeking to add a Director of Resident Relations to join our team. This individual will be responsible for the resident admission process with a strong emphasis placed on marketing and responding to resident, family and community needs. If you feel you are qualified for this position, please submit a formal application on our website!


  • Helps develop and schedule community outreach efforts to promote independent living,the wellness/community center, and all WHC services in coordination with marketing
  • Develops tour presentations to showcase residence options and highlight available amenities
  • Obtains necessary personal and financial information to qualify resident for admission
  • Builds relationships with the residents before, during, and after the move-in
  • Ensures that residents and families are welcomed and settled on admission day by coordinating move-in details including notices, billings, room readiness, keys, dining cards, etc.


  • Bachelor’s Degree preferred in marketing, business, communications or other related field
  • Experience in marketing desirable
  • Must have good oral and written communication skills with experience in public speaking preferred
  • Personal computer/word processor experience preferred
  • Experience in sales and/or results and achievement oriented
  • Must have valid Iowa driver's license

Anyone interested in this opportunity can reach out to an HR Representative at 319-277-2141 to answer any additional questions.

Type of Employment: Full-Time

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