Product Services Manager

Posted: 02/25/2024

Waterloo is going through major changes to become a sustainable and smart City. This position serves as the product and services operations and sales lead for the Waterloo Municipal Communications Utility, DBA, Waterloo Fiber, an Internet Service Provider (ISP), and reports to the General Manager of Telecommunications. The Products & Services Manager will assist in achieving Waterloo Fiber’s revenue objectives through the sales of voice, video, and data services to commercial and residential subscribers. The Products & Services Manager will communicate regularly with Waterloo Fiber’s engineering resources, leadership, and clients to close sales and implement them in a timely and accurate manner. Within the framework of governing federal, state, and local laws and policies, the position exercises latitude and independence in the performance of assigned projects and tasks. This Products & Services Manager role is responsible for sound judgment, thoroughness, and competence.

Type of Employment: Full-Time

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