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Bartender - Five Sullivan Brothers Convention Center

Posted: 03/25/2021

The bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

· Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.

· Follow the bar pre-shift notes and bar menus and provide service as described.

· Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.

· Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.

· Must pour drinks responsibly in accordance with company standards for serving size.

· Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.

· Must communicate a cut-off to a guest as required.

· Listening and responding to any customer requests or concerns.

· Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.

· Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.

· Request additional product or restock product as required.

· Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.

· Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.

· Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

· Six months or more experience bartending or bartending school preferred.

· Accurate cash handling skills.

· Ability to prioritize tasks in a fast-paced environment.

· Ability to be self-directed while working in a team-oriented environment.

· Excellent interpersonal and communication skills.

· Ability to work a flexible schedule including nights, weekends and long hours.

Type of Employment: Part-Time

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