Banquet Server

Posted: 07/20/2022

The following statements are intended as general examples of the duties of this position and are not all inclusive for specific positions.  Other reasonable duties may be assigned.

  1. Ensure at all times operating principles are being adhered to:
    1. Clean – Keep all areas clean and pristine.
    2. Safe – Follow all safety policies and procedures.
    3. Friendly – Get to know our guests and build genuine relationships with them.
    4. Fun – Have fun!  Be interactive with all internal and external guests while maintaining professional standards.
  1. Display “Family Style Service” to deliver the best experience to our guests:
  1. Give a Family Style Service Signature Welcome and Parting interaction– We treat strangers like friends and friends like family.
  2. Assist in creating a Strong Team – Strong Teams are those that work together toward a common goal.
  3. Display a Positive Attitude– Team Members and Guests expect you to be hospitable; display a genuine desire to reach a positive outcome in every situation.
  4. Care about others; Passionate about your position; Enthusiastic about giving the best guest experience possible.
  1. Adhere to department service standards of being accommodating, accurate, and attentive.
  1. Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions. 
  1. Provides superior guest service, positive interactions with guests and employees.
  1. Responsible for complete and accurate set-up and breakdown of all banquet functions in a timely manner to include fixtures, accessories, glassware, tableware and other supplies.
  1. Clean-up and secure banquet equipment.
  1. Ensure the efficient smooth serving of a large quantity of guests in a timely manner.
  1. Responsible for fulfilling customer requests for food, beverages, etc.
  1. Completes all company-required training within designated time frames.
  1. Performs other duties as assigned.
The physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
Physical Demands:  Requires an adequate range of body motion and mobility, with or without accommodation. 
  • Must be able to bend, lift, walk, stand, and twist as required
  • Pulling/ Pushing:  Up to 500lbs.
  • Availability to work scheduled work days, 7 days a week with varied hours.
Mental Demands: 
  • Ability to cope with the stress of a fast pace environment. 
  • Works with little need for guidance or reliance on oral or written instruction. 
  • Performs respective routine tasks, by variable demands and changing conditions. 
  • Must relay simple information verbally. 
  • Must be able to take initiative. 
  • Must be able to work in various work conditions. 
  • Ability to handle multiple tasks simultaneously. 
  • Able to prioritize appropriately.
Work Environment: 
  • Fast paced work environment
  • Smoke exposure
  • Loud noise and variable lighting situations
  • Interaction with internal and external guests


Education:  None Required
Training/Experience:  Serving experience preferred but not required.
Job Knowledge:  None Required
  • Must be able to receive and maintain all required certification.
  • Must complete all required company training.
  • Alcohol awareness training required.

Type of Employment: Part-Time

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