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Account Manager - Employee Benefits

PDCM is seeking a qualified individual to join our growing Employee Benefits division. As one of Iowa’s top insurance brokers, our experienced Life & Health team helps clients navigate insurance for their business as well as navigating the individual health insurance market. 
 
The ideal candidate must be detail-oriented and have the ability to organize a multi-task workload.
 
Responsibilities include:

  • Educate clients, research claims issues, troubleshoot problems, prepare client applications and collaborate with the client to ensure accuracy and submit information to insurance carriers.

  • Perform face-to-face meetings with clients and their staff to answer questions regarding the benefit options available to them through their employer.

  • Process account changes, policy transfers, and the creation of new policies.

  • Maintain accurate documentation and records of client policies and activities through established processes.

  • Support the sales process by providing superior customer service to PDCM clients regarding policy changes, quotes and insurance renewal information.

 
Join us if you have the following:

  • Associate degree in business, communications, or related field or equivalent experience.

  • Strong verbal and written communication skills.

  • A passion for being part of a team that drives our company to industry leadership.

  • Experience working in a customer service role or support capacity. Experience working in an insurance agency is preferred, but not required.

  • Obtainment and maintenance of State of Iowa insurance license.

 
PDCM blends a century of experience with industry innovation to bring you a different approach to managing risk and insurance. Our dedication and commitment to serving the business community has enabled us to become one of the most successful independent insurance agencies and consulting firms in Iowa.
 

For more information, please click here to go to our website.

PDCM Insurance is an Equal Opportunity Employer

Type of Employment: Full-Time

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