Academic/College Success Advisor I - Career Coach

Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you!

Student Services is looking for a full-time Academic/College Success Advisor I – Career Coach to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation by building relationships with them. In this role, you will primarily focus on career advising and academic advising by partnering with prospective/current students and alumni in career exploration and preparation as well as providing guidance to onboard students into a career path. You will also be coordinating semester registration procedures and providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.

Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to career services and academic advising. Furthermore, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.

• Focus on onboarding to student into their career path using Focus to Careers as a career assessment 
• Work on intake of students who are undecided 
• Hosts events for undecided students throughout each semester
• Assist at career related events
• Advise students from orientation to graduation

• Promotes and markets career services to multiple stakeholders including students, alumni, staff, faculty, employers, and community.
• Coaches students on career readiness and onboarding into various majors.
• Coaches students to various career pathways.
• Assists students with job search strategies, resume/cover letter writing, interview tips, networking, salary negotiation, etc.
• Conducts practice "mock" interviews.
• Assists with general and industry-specific career fairs throughout the year.
• Evaluates and interprets student potential through aptitude and/or vocational assessments measuring interest, abilities, and work values.
• Stays up-to-date on employment trends and job outlook, resume trends, interview etiquette.
• Assists students in forming realistic, reasonable and achievable vocational/educational goals and plans and identifying barriers to employment.
• Organizes and prepares student files for registration.
• Prepares degree audits for students, verifies graduate status, and advises appropriately.
• Utilizes Hawkeye’s academic support services, financial assistance, advising, mental health counseling and student health clinic services to enhance each individual student’s program completion.
• Integrates intervention practices and support services for students whose lack of performance and or attendance may cause barriers to successful completion of course work.
• Creates and implements preventative measures to include but are not limited to early and ongoing review of academic status of students for appropriate academic intervention referrals, financial and personal advising, and other services.
• Presents and coordinates workshops for students, faculty, and staff.
• Addresses and mediates student conflicts.
• Uses student development and case management models to aid in the personal growth and development of students.
• Resolves issues using defined policies and practices and professional knowledge as reference.
• Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT, and SAT used for advising and course placement.
• Advises students on appropriate course placement consistent with student goals.
• Advises students regarding assessment results and developmental course placement.
• Manages student progress through individual appointments and in group settings.
• Manages student progress, when necessary, through probation meetings for academic standing improvements.
• Utilizes student records and information through Datatel/Colleague and WebAdvisor software, and helps students register.
• Maintains accurate records of student interactions in CRM Advise.
• Work alerts in CRM Advise to promote student success.
• Conveys and interprets college requirements, policies and procedures, and provides appropriate referrals to college and community resources.
• Organizes, develops, and revises, as needed, written tools.
• Develops and revises, as needed, oral presentations (group scheduling, workshops).
• Teaches sections of The College Experience or Career Exploration.
• Works in conjunction with the Academic/College Success Advisor II: Career Services position on various project and activities.
• Covers Academic/College Success Advisor II: Career Services duties in their absence.
• Assists in the training of new advisors within given team.
• Supervises interns, AmeriCorps, and student workers.
• Participates in appropriate college committees.
• Performs other duties as assigned.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

• Master’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
• One (1) year of related experience.

• Knowledge of career/student development theories, trends, and career counseling.
• Knowledge of issues facing a broad customer base including youth, economically disadvantaged, and unemployed, dislocated workers, and/or under-employed persons.
• Demonstrated ability to administer and interpret reliable and valid career assessment instruments (i.e., MBTI, SDS).
• Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
• Ability to demonstrate strong interpersonal communication.
• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
• Demonstrated ability to execute organization and department policies and procedures.
• Demonstrated ability to handle confidential/sensitive information with discretion.
• Demonstrated ability to execute organization and department policies and procedures.
• Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
• Demonstrated ability to work independently with limited supervision.
• Demonstrated ability to plan, organize, and complete advising goals and objectives.
• Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
• Demonstrated ability to perform critical thinking and troubleshooting tasks.

• Experience in teaching or advising in higher education.
• Three (3) years or more of related experience.

• The salary range for this position begins at $45,890.
• Salary is dependent with the candidate’s education and experience.

• Complete online application at www.hawkeyecollege.edu/employment
  • Submit/upload a cover letter that briefly addresses the following:
    • Describe any experience you have had related to advising and assisting students in an educational setting. 
    • Describe any experience you have had in supporting individuals/students with career development and career strategies. 
    • Provide examples of how you have or will proactively engage companies and encourage participation in recruiting events on campus.
    • Share examples of workshops and/or activities that you have developed or presented.
    • Describe your knowledge of guidance/counseling skills as well as experience with resolving conflicts.
  • Submit/upload a resume.
  • Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor.
• Priority screening is set to begin on Monday, January 6, 2025.  Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.