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Automotive Shuttle Driver/Porter

Posted: 05/21/2021

At Bill Colwell Ford, we work hard to keep our customers happy by providing exceptional service, and that begins with our new shuttle and pick-up/delivery service. Our shuttle driver/porter will play a crucial role in customer satisfaction by driving our customers from the dealership to their work or home, and then picking them back up when their vehicle work is completed.

You will be responsible for greeting and assisting all our customers in a friendly and professional manner. It is crucial that you operate all vehicles in a safe and cautious manner, while maintaining a punctual route schedule. When you are not busy driving the shuttle, you will be assigned various cleaning, maintenance, and lot tasks at the dealership.

We are a family owned and operated Ford automotive dealership in Hudson, Iowa, that has been serving the Cedar Valley for over 35 years. We believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture.

This is an opportunity for a punctual and friendly individual with strong communication skills to start a fulfilling career with Bill Colwell Ford in Hudson, Iowa, just outside of Waterloo/Cedar Falls.

Benefits

  • Health Insurance

  • Dental Insurance

  • 401(k) with match

  • Long Term and Short-Term Disability

  • Life Insurance

  • Flex Spending Account

  • Paid Time Off

  • Paid Holidays

  • Paid Training

  • Competitive Pay

Responsibilities:

  • Demonstrate enthusiasm while greeting and assisting all guests in a professional manner.

  • Transport guests to and from our dealership safely.

  • Assist guests with boarding and de-boarding the shuttle service.

  • Inform guests of dealership hours of operation and other relevant services.

  • Operate all vehicles in a safe and cautious manner while maintaining a punctual route schedule.

  • Maintain cleanliness of shuttle by checking for and removing all trash and debris from inside the vehicle several times throughout shift; vehicle should be washed on a regular basis.

  • Willingness to work outside during all weather conditions.

  • Coordinate and arrange work effectively with team members.

  • Maintaining the cleanliness of the dealership lot and keeping it free from clutter.

  • Moving cars from the lot, service shop and showroom, and maintaining window pricing as instructed. You may also cross train in detail as needed.

  • Maintain excellent standards and quality of service to positively represent the organization.

  • Other duties as assigned.

 

Qualifications

  • Professional appearance and positive engagement with guests.

  • Desire to deliver an exceptional guest experience.

  • Reliable and excellent with time management.

  • Ability to work effectively independently as well as in a collaborative team setting.

  • Driving / Customer Service experience preferred.

  • Valid driver's license and a clean driving record.

  • Willing to submit to a background check.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Type of Employment: Full-Time