Registrar Support Specialist – Registration & Records
Function of Position:
This is a fulltime 12-month position, responsible to the Registrar for maintaining academic records; for providing information to faculty, staff, and students; for providing office support; and for supervising student staff.
Principal Duties and Responsibilities:
1. Maintain academic records. (30%)
- Maintain academic records of alumni, current, and incoming students by utilizing document management software (Image Now)
- Coordinate the processing of internal and external documents and data entry in the student information system.
- Track and process college transcripts
- Provide initial customer service contact for students, faculty, staff, and visitors
- Assist with online and onsite course registration for all students
- Oversee the processing of transcript requests and create related reports
- Support the Registrar’s Office communications plans
- Process grades and credits earned as required for courses, special examinations, and transfer credits
- Manage student advisor assignments and distribute advising information as appropriate.
- Maintain academic deadlines and calendar information for the campus community
- Schedule classrooms and maintain classroom assignments utilizing scheduling software
- Monitor receipt and distribution of college transcripts; assist in tracking transfer equivalencies
- Process class roster verifications each term
- Maintain inventory of office and diploma supplies; update forms in appropriate formats.
- Maintain front office appearance and organize for efficiency.
- Assist with special registration and graduation events including commencement preparation
- Train, supervise and schedule student staff
- Maintain student staff training manual.
Supervision:
Specific objectives are provided for the employee by the supervisor requiring the use of a wide range of procedures. The employee plans and arranges his/her own work and consults with supervisor on unusual cases.
Minimum Qualifications:
Required:
Associates degree, additional training in computer applications, two years of related experience, and excellent verbal and written communication skills. Ability to prioritize with attention to detail.
Preferred:
Experience with document management software, scheduling software, report writing, Microsoft products, social media platforms, and willingness to learn additional software. Familiarity with National Student Clearinghouse is recommended.
Application Procedure:
Send letter of interest, including a statement regarding qualities you offer within the context of the Wartburg College mission, résumé, and contact information for three references electronically to: hr@wartburg.edu. See www.wartburg.edu for further information about the college. Screening begins immediately and continues until position is filled.
Type of Employment: Full-Time
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