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Registrar Support Specialist – Registration & Records

Posted: 06/12/2022

Function of Position:
This is a fulltime 12-month position, responsible to the Registrar for maintaining academic records; for providing information to faculty, staff, and students; for providing office support; and for supervising student staff.
 
Principal Duties and Responsibilities:
1. Maintain academic records. (30%)

  • Maintain academic records of alumni, current, and incoming students by utilizing document management software (Image Now)
  • Coordinate the processing of internal and external documents and data entry in the student information system.
  • Track and process college transcripts
2. Provide academic information and support to faculty, staff, students, and alumni. (40%)
  • Provide initial customer service contact for students, faculty, staff, and visitors
  • Assist with online and onsite course registration for all students
  • Oversee the processing of transcript requests and create related reports
  • Support the Registrar’s Office communications plans
  • Process grades and credits earned as required for courses, special examinations, and transfer credits
  • Manage student advisor assignments and distribute advising information as appropriate.
  • Maintain academic deadlines and calendar information for the campus community
3. Provide general and technical office support. (20%)
  • Schedule classrooms and maintain classroom assignments utilizing scheduling software
  • Monitor receipt and distribution of college transcripts; assist in tracking transfer equivalencies
  • Process class roster verifications each term  
  • Maintain inventory of office and diploma supplies; update forms in appropriate formats. 
  • Maintain front office appearance and organize for efficiency.
  • Assist with special registration and graduation events including commencement preparation
4. Supervise student workers. (10%)
  • Train, supervise and schedule student staff
  • Maintain student staff training manual.
5. Perform other related tasks as assigned.
 
Supervision:
Specific objectives are provided for the employee by the supervisor requiring the use of a wide range of procedures.  The employee plans and arranges his/her own work and consults with supervisor on unusual cases.
 
Minimum Qualifications:
Required:
Associates degree, additional training in computer applications, two years of related experience, and excellent verbal and written communication skills. Ability to prioritize with attention to detail.
Preferred:
Experience with document management software, scheduling software, report writing, Microsoft products, social media platforms, and willingness to learn additional software. Familiarity with National Student Clearinghouse is recommended.
 
Application Procedure:
Send letter of interest, including a statement regarding qualities you offer within the context of the Wartburg College mission, résumé, and contact information for three references electronically to: hr@wartburg.edu. See www.wartburg.edu for further information about the college. Screening begins immediately and continues until position is filled.

Type of Employment: Full-Time

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