How to Write Clear, Concise Communications to Customers
This course provides guidelines and best practices enabling participants to express ideas clearly, accurately, and professionally in business writing, either in a letter, email, text or social media. Course goals include: explaining different options for written communication; planning your message; organizing your message so audience will understand it; polishing your message to ensure it communicates the message you want; giving bad news in writing; writing a business letter, email/text; and responding to angry customers.
Date and Time
Thursday Oct 29, 2020
9:00 AM - 12:00 PM CDT
Location
Virtual training
Fees/Admission
$59 per person
Website
Contact Information
Corporate and Business Solutions
319-296-4223
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